FAQ

1 INVESTING IN SHARES

1.1 What are the risk factors related to investing in shares?

1.2 What is the procedure for investing in Banrisul stock?

Banrisul Stock - you need not have a checking account at Banrisul. Just visit the stock broker of your preference anywhere in Brazil and place your stock buy order. Equity funds administered and other investment options are offered by Banrisul only to its customers. If you wish to locate the branches closest to you, visit www.banrisul.com.br, select "Onde tem Banrisul" and then "Agências e Postos de Atendimento".

1.3 When should I sell my stock?

The market value of the securities issued by Brazilian companies is influenced by the risk perception of Brazil and other economies and any deterioration of this perception may have a negative effect on the price of our stock. In other words, though the economic conditions of those countries may differ considerably from those in Brazil, investor reaction to the happenings in such countries may have an adverse effect on the market value of Brazilian securities.

The behavior of Banrisul stock is influenced by the performance of Brazilian stock markets, which are affected by external events even if such events do not influence the Bank’s performance. Nevertheless, the absence of an active and liquid market for our stock limits investors’ ability to resell them at the desired price and moment.

Investing in stock is a medium- and long-term alternative and is the individual decision of each investor, which may result in losses from the investment made.

Finally, we wish to reiterate the statements made in the Risk Factors section.

1.4 What is the procedure for investing in Banrisul Investment Funds?

Banrisul investment funds are available only to its checking account holders. To make the desired investment, visit your branch or visit the nearest branch and open your checking account. The branch addresses are available at www.banrisul.com.br, in the "Onde tem Banrisul" section.

2 PUBLIC SHARE OFFERING IN 2007/a>

2.1 Where can I view the Offering Memorandum (OM) of Banrisul’s Public Share Offering?

The OM is available in the Downloads section, dated 07/24/2007 (*link) and on the CVM website (www.cvm.gov.br, Portuguese version only).

2.2 What was the result of the Public Share Offering in 2007?The proceeds from the offering, totaling R$800 million, strengthened Banrisul’s capital base, enabling it to finance the expansion of credit operations, implement commercial strategies and invest in information technology.

The proceeds from the offering, totaling R$800 million, strengthened Banrisul’s capital base, enabling it to finance the expansion of credit operations, implement commercial strategies and invest in information technology.

2.3 What is the ownership breakdown before and after the offering?

Ownership breakdown before the offering

Shareholder ON PNA PNB TOTAL
State of Rio Grande do Sul 99.62% 68.03% 100.00% 99.40%
Banrisul Foundation 0.22% 3.97% 0.00% 0.18%
Social Security Institute of the State of Rio Grande do Sul 0.02% 4.21% 0.00% 0.06%
Members of Banrisul´s Board of Directors 0.00% 0.00% 0.00% 0.00%
Others 0.14% 23.78% 0.00% 0.36%

Ownership breakdown after the offering

Shareholder ON PNA PNB TOTAL
State of Rio Grande do Sul 99.62% 68.03% 13.04% 56.97%
Banrisul Foundation 0.22% 3.97% 0.00% 0.15%
Social Security Institute of the State of Rio Grande do Sul 0.02% 4.21% 0.00% 0.05%
Members of Banrisul´s Board of Directors 0.00% 0.00% 0.00% 0.00%
Others 0.14% 23.78% 86.96% 42.83%

2.4 What is a UNIT (BRSR11)?

BRSR11 is the ticker symbol of Banrisul’s Units, which consisted of two (2) PNB shares and a subscription receipt, to be traded when the Brazilian Central Bank had not yet ratified the capital increase resulting from the primary share offering held on 08/29/07.

Thus, on 09/03/07 the ticker BRSR11 was discontinued and the units were split up and replaced by three PNB shares, as announced in the Notice to Shareholders of 08/29/2007 (see the News section on the website: www.banrisul.com.br/ri).

The ticker symbol of the PNB shares is BRSR6 and the shares are entitled to dividends just like other shares of the Bank.

Link to the Notice to Shareholders related to the ratification of the capital increase held on 08/29/07

2.5 What is the significance of joining Level 1 Corporate Governance after the public share offering?

The Bolsa de Valores, Mercadorias e Futuros de São Paulo (BM&FBOVESPA) has three levels of corporate governance practices - Level 1, Level 2 and Novo Mercado. They differ by the level of corporate governance practices required. Banrisul joined Level 1, strengthening its commitment to corporate governance good practices.

Level 1 is a listing segment of the Bovespa for the trading of shares issued by companies that voluntarily commit to adopt differentiated corporate governance practices and disclose information in addition to that required by law. For further information, see the section ‘Corporate Governance’ at the web site. Click here to be directed.

3 BANRISUL STOCK

3.1 What are the ticker symbols of Banrisul stock?

Banrisul shares have the following ticker symbols:

  • ON share: BRSR3
  • PN share: BRSR4 (1)
  • PNA share: BRSR5
  • PNB share: BRSR6

(1) The PN shares were converted to PNA by a resolution of the Annual General Meeting in June 2007. These are no longer listed on the stock exchange.

3.2 What is the difference between the ON, PNA and PNB shares?

The difference lies in the rights conferred on each of them.

It is avaiable in the Bylaws/Chapter II - Section III the rights of each, also reproduced below:

Article 5 - The capital stock is divided into 408,974,477 (four hundred and eight million, nine hundred and seventy-four thousand, four hundred and seventy-seven) shares without par value, of which 205,043,374 (two hundred and five million, forty-three thousand, three hundred and seventy-four) are common shares, 3,651,859 (three million, six hundred and fifty one thousand, eight hundred and fifty-five) are class A preferred shares and 200,279,244 (two hundred million, two hundred and seventy nine thousand, two hundred and forty-four) are class B preferred shares, being class A preferred shares convertible into common shares or class B preferred shares.

Paragraph 1 - Both the common shares and the preferred shares will always be registered shares.

Paragraph 2 - Each common share, without restriction, will correspond to one vote at the general meetings of the shareholders.

Article 8 - The class A preferred shares shall confer on their holders the following rights: (i) priority in the receipt of fixed non-cumulative preferential dividend at 6% (six percent) per year, calculated on the result of dividing the capital amount by the number of shares comprised in it; (ii) the right to a share, after the common and class B preferred shares are paid, in the dividend equal to that paid to such shares, in any other dividends or bonuses in cash distributed by the Company, under the same conditions as the common and class B preferred shares, with an increment of 10% (ten percent) on the amount paid to such shares; (iii) share in the capital increases resulting from capitalization of reserves under the same conditions as common and class B preferred shares; (iv) priority in the repayment of capital, without premium; (v) the right guaranteed by Article 80 (eighty) of these Bylaws; (vi) convertibility into common or class B shares at any time, at the discretion of the shareholder, through a notification to the Company.

Article 9 - the class B preferred shares confer upon their holders the following rights: (i) share in the capital increases resulting from capitalization of reserves under the same conditions as common and class A preferred shares; (ii) priority in the repayment of capital, without premium; and (iii) the right guaranteed by Article 80 (eighty) of these Bylaws. Class B preferred shares are not convertible.

Investment in shares is a strategic and individual decision, which should consider, among others, not only the dividend policy for each type of share but also such factors as stock price and liquidity. The market value of the securities issued by Brazilian companies is influenced by the risk perception of Brazil and other economies, which may influence the price of our stock.

You can also access the section ‘Other Information’/Risk Factors, before making your investment decision.

Bylaws

Investment in shares is a strategic and individual decision, which should consider, among others, not only the dividend policy for each type of share but also such factors as stock price and liquidity. The market value of the securities issued by Brazilian companies is influenced by the risk perception of Brazil and other economies, which may influence the price of our stock.

Banrisul has hired BTG Pactual as the market maker for its PNB stock to increase their liquidity on the Bovespa. BTG is responsible for maintaining the buy and sell offers daily, thus helping to increase the trading volume of Banrisul’s securities and improve their prices. Market makers are institutions authorized to increase the liquidity of assets.

Risk Factors

3.3 What are the risk factors relating to Banrisul stock?

Go to the section ‘Other Information’/Risk Factors before making your investment decision.

Donation is requested through a letter providing all the details of the donating shareholder and the beneficiary. This operation is restricted to the transfer of small volumes of shares between parents and children.

3.4 Were the PN shares that were converted to PNA also converted to PNB after the closure of the offering?

The erstwhile PN shares were automatically converted to PNA with the creation of two new classes of shares (PNA and PNB) for the public offering in which only the latter were traded.

By its nature, the PNA share may be converted anytime to ON or PNB share, but only based on its holder’s initiative. As a result, there was no automatic conversion from PNA to PNB.

3.5 What is the deadline for converting PNA shares to ON or PNB shares?

The conversion may be made anytime, based on the shareholder‘s request specifying the number of shares to be converted and the new type and class of share.

3.6 What is the procedure for shareholders, whose shares are held in custody by Banrisul, to convert their PNA shares to ON or PNB?

For shares held in custody at Banrisul, shareholders should visit any branch and submit their request. The branch will verify the shareholders’ identity and forward the request to the Investor Relations Department.

3.7 What is the procedure for shareholders, whose shares are held in custody by the Brazilian Clearing and Depository Board (CBLC), to convert their PNA shares to ON or PNB?

For shares held in custody at brokerages in general, CBLC should send a letter to Banrisul indicating the number of shares for conversion and the new type and class of shares. In such a case, shareholders should directly contact their Brokerage.

3.8 What is the procedure for selling Banrisul stock?

The shares are traded by the stock brokerage chosen by the shareholder.

If you choose Corretora Banrisul, you should visit a Banrisul branch with the identity document, CPF and proof of residence (water bill - except DMAE -, electricity or fixed telephone bill or vehicle registration certificate - CRVA). If you have a checking account at Banrisul, you should visit the branch where you have the account.

3.9 What is the procedure for buying Banrisul stock?

The shares are traded by the stock brokerage of your choice. To buy Banrisul stock, complete the registration form and the respective stock buy order form.

We suggest Banrisul SA Corretora de Valores e Câmbio (http://www.banrisulcorretora.com.br/). If you choose Corretora Banrisul, you or your legal representative should visit a Banrisul branch with the identity document, CPF, proof of residence (water bill - except DMAE -, electricity or fixed telephone bill or vehicle registration certificate - CRVA) and proof of income. If you have a checking account at Banrisul, you should visit the branch where you have the account.

3.10 What is the procedure for donating Banrisul stock?

Donation is requested through a letter providing all the details of the donating shareholder and the beneficiary. This operation is restricted to the transfer of small volumes of shares between parents and children.

3.11 In case of death, separation or divorce, what is the procedure for transferring shares?

The request for transfer of shares due to death, separation or divorce may be sent to any Banrisul branch.

In these cases, the beneficiary should submit Deed of Distribution or Judicial Order:

DEED OF DISTRIBUTION: certified copy of the following parts of the Deed of Distribution: opening, ratification of the distribution, duly ratified records of the assets of each beneficiary and closing.

JUDICIAL ORDER: original current document clearly giving the breakdown of the type and number of shares of Banco do Estado do Rio Grande do Sul S.A. This document may authorize the transfer of the shareholder’s shares to a beneficiary or the sale of shares on the stock exchange and credit of the proceeds to the beneficiary specified.

In addition to Deed of Distribution or Judicial Order, described above, is also required to submit copies of the following documents: identity card, CPF, and proof of residence (water, electricity or fixed telephone bill or vehicle registration certificate - CRVA).

3.12 Is it possible to buy Banrisul stock using judgment debts of the government?

No. To buy stock, an investor must have been registered with a brokerage of his choice and authorize the debit of the amounts corresponding to the shares acquired (as well as the fees and other charges due to the brokerage for the services rendered) directly to his checking account. He cannot use other securities or debt instruments to buy stock.

3.13 Where can I see the share price of Banrisul?

The branches have access to the previous business day’s closing share price, while current prices may be obtained from the websites of Banrisul’s Investor Relations (www.banrisul.com.br/ir), Banrisul S.A. Corretora de Valores Mobiliários e Câmbio (www.banrisulcorretora.com.br) or BM&FBovespa (www.bmfbovespa.com.br).

3.14 Where can I see the history of share price Banrisul?

The BM&FBovespa’s website presents stock quotes (from 1986 on) at:
http://www.bmfbovespa.com.br/shared/iframe.aspx?idioma=pt-br&url=http://www.bmfbovespa.com.br/pt-br/cotacoes-historicas/FormSeriesHistoricas.asp.

The day’s share price may be obtained by Investor Relations web site(www.banrisul.com.br/ir), Banrisul Corretora (http://www.banrisulcorretora.com.br) or BM&FBovespa (www.bmfbovespa.com.br).

3.15 Where can I find the key indicators of the PNB stock?

In the section ‘Investor Services’/Fundamentals and Spreadsheets

3.16 Where can I find Banrisul’s results disclosure agenda?

In the section ‘Investor Services’/Calendar of Events.

4 CAPITAL STOCK

4.1 What is Banrisul’s current ownership breakdown?

Access in the section ‘Corporate Governance’/Ownership Breakdown

4.2 When did Banrisul hold its IPO and put up its shares for trading on the stock market?

Banrisul’s IPO took place when it was constituted as a corporation, as per the minutes of the First Constituent General Meeting held on 07/28/1928, with a capital stock of 50 thousand ‘one million réis’ (the currency at that time), divided into registered shares of 500 thousand réis each. Thus, Banrisul has always been a publicly held company.

On 07/31/07, Banrisul joined Level 1 of the Special Corporate Governance Practices of the BM&FBovespa by holding a Public Primary and Secondary Offering of Shares, maintaining the shareholding control with the State of Rio Grande do Sul (99.6% of ON stock).

4.3 What was the capital increase as a function of the Public Offering of 31/07/07, approved on 29/08/2007?

Banrisul’s capital increase was carried out only through a primary offering (increase of R$799,999,992.00), since the secondary offering consisted of shares already outstanding and owned by the State of Rio Grande do Sul, with the proceeds credited to the respective shareholder. All the shares mentioned here are PNB shares. The primary and secondary offering involved 66,666,666 and 107,246,377 shares, respectively.

4.4 What was the requirement dated 07/10/2007 relating to the public share offering of Banco do Estado do Rio Grande do Sul?

On 07/10/2007, Banrisul submitted the following documents to the Securities and Exchange Commission of Brazil:

1. Consolidated form informing that the administrators and related persons did not carry out any operations with securities and derivatives in May 2007;

2. Consolidated form informing that the administrators and related persons did not carry out any operations with securities and derivatives in June 2007; and

3. Copy of the re-publication of the notice to the market for including the logos of the partner brokerages of the public offering, which was published on 07/10/2007 in the Correio do Povo, Gazeta Mercantil, Jornal do Comércio, NH, O Sul, Valor Econômico and Zero Hora newspapers.

4.5 How was Banrisul’s bonus share issue carried out, approved at the ESM (Extraordinary Shareholders Meeting) of 30.04.2007?

Consequent to the capital increase with the incorporation of Income Reserves, 10,269,234,346 bonus shares were issued to shareholders. The new shares were issued at the ratio of one (1) new share for every four (4) shares held by each shareholder.

The shares distributed are registered class A preferred shares, regardless of the type of share held by each shareholder.

The bonus shares were credited on 06/27/2007.

If the shareholder did not adjust his shareholding for the bonus issue, the share fractions resulting from the bonus issue were grouped by Banrisul and sold at an auction on 04/23/2008 and 04/30/2008. The sale proceeds were apportioned among the holders of the fractions.

For shareholders who had an account at Banrisul before 08/16/2008, the proceeds of the sale were credited to their checking account. Shareholders who do not have a checking account at Banrisul or who opened their account after the above-mentioned date should visit the nearest branch to request payment.

4.6 How many times have Banrisul shares been grouped?

There were three share groupings, as detailed below:

  • 1986 - Currency conversion - by 1,000.00 - Cruzeiros to Cruzados - the CRUZADO PLAN - Law 2283 of 02/27/86
  • 1994 - Currency Conversion - by 1,000.00 - Cruzeiro Real to Real - PROVISIONAL EXECUTIVE ORDER 336 OF 07/28/1993
  • 2007 - Grouping of shares into lots of 150 shares and change to unit quote. Each 150 shares were converted into one share, which came to be traded per lot unit.

4.7 What happened to shareholders that had less than 150 shares per type and class at the time of the share grouping?

These shareholders did not hold sufficient number of shares to generate one whole share after the grouping, thus resulting in a fraction, which was sold at an auction on the stock exchange on 04/23/2008 and 04/30/2008, and the proceeds were apportioned among the shareholders on 05/16/2008. The non-account holders should seek the nearest branch to receive a fraction of their actions.

4.8 Were the shares sold by the State Government of Rio Grande do Sul on 07/31/2007 grouped?

On 07/23/07, Banrisul’s shares were grouped at the ratio of 150 shares traded in lots of one thousand (1,000) for 1 share traded in single units in the future (that is, at the ratio of 150:1). The fraction resulting from the share grouping (based on the division: number of shares held/150), was added to the fractions of other shareholders and sold on the stock exchange, to be credited to their shareholders at the equivalent ratio.

The shares of the secondary offering, as single units and no longer in lots, were grouped, and result from the bonus share issue after the capital increase (at the ratio of 1 PNA share for 4 shares held by shareholders, irrespective of the type) from the conversion by the State of Rio Grande do Sul of its bonus PNA shares to ON shares and the subsequent conversion of its balance PNA and PNB shares to a volume sufficient to meet the offering and an over-allotment lot equivalent to 15% of the offering.

All the acts related to the shareholding position are recorded in the minutes of the Meeting of the Board of Directors of Banrisul, duly published, and can be accessed at www.banrisul.com.br/ri, in the ‘Corporate Governance’/Minutes of Meetings or through the option ‘IR Tools’/Downloads.

4.9 Why were the shares divided by 150? Was there any loss for investors?

The division of Banrisul shares at the ratio of 150:1 (share grouping), regardless of the type and class, was aimed at (i) adjusting the unit price of our share to market standards, including for the purpose of Banrisul’s share offering; and (ii) reducing the operating costs and increasing the efficiency of the information system for shareholders, as mentioned in Minutes 172 of the Extraordinary General Meeting held at 11:00 a.m. on June 1, 2007. Thus, Banrisul’s stock started to be quoted in terms of R$ per share and no longer as R$ per lot of thousand (1,000) shares.

In the statements, the shareholding structure before the share grouping corresponds to the number of shares/150.

The financial value of a shareholder’s interest corresponds to the number of shares held by him multiplied by the stock price on a specified date, and the adoption of unitary parity, in contrast to the concept of a lot of a given number of shares, not representing any loss for investors.

5 DIVIDENDS AND INTEREST ON EQUITY

5.1 What is Banrisul’s Dividend and Interest on Equity Policy?

Access in the ‘Corporate Governance’/ASM/ESM the Minutes of the last Assembly to consult the Dividends and Interest on Equity Policy prevailing in Banrisul.

Minutes of the Annual and Extraordinary Shareholders´ Meeting.

5.2 What is the difference between the Dividend and Interest on Equity Policy of ON, PNA and PNB share?

The Dividend and Interest on Equity Policy and the rights by type of share are available in ‘Corporate Governance’/Bylaws.

5.3 What are the rights of the ON, PNA and PNB stock?

ON

  • Holders of common shares have the right to vote on resolutions at shareholders’ meetings;
  • Right to dividends after payment of the fixed portion relating to class A preferred shares.

PNA

  • Holders of class A preferred shares will have priority in the receipt of a fixed, preferential, non-cumulative dividend of six percent (6%) p.a. calculated on the result of the division of the capital by the number of shares.
  • After the common and class B preferred shares are paid, the right to dividends equal to the amount paid on said shares, as well as any other dividends or cash bonuses distributed by the company under the same conditions as for common and class B preferred shares, plus ten percent (10%) on the amount paid on said shares;
  • A share in the capital increases resulting from the capitalization of reserves, under the same conditions as for common and class B preferred shares;
  • Priority in capital reimbursement, without premium;
  • Convertibility to common or class B preferred shares at the shareholders’ discretion, anytime, through a notification to Banrisul.
  • 100% tag along rights.

PNB

  • A share in the capital increases resulting from the capitalization of reserves, under the same conditions as for common and class A preferred shares;
  • Right to dividends after payment of the fixed portion relating to class A preferred shares.
  • Priority in capital reimbursement, without premium;
  • 100% tag along rights.

5.4 When are Dividends and Interest on Equity distributed to shareholders?

According to the Brazilian Law of Corporations (Law 6,404 of December 15, 1976, amended by Law 10,503 of October 31, 2001), at least twenty-five (25%) of the year’s net income should be distributed to shareholders.

In a few cases, the company may choose to pay interest on equity instead of dividends. The basic difference between the two is the nature of taxation. In case of interest on equity, the shareholder pays the income tax. For the company, this payment is deducted as financial expenses.

Moreover, contrary to dividends, interest on equity is distributed from the company’s income reserve, that is, based on the income earned in previous years but not yet paid to shareholders.

Pursuant to decision made at the Board of Director’s Meeting held on May 06, 2008, and in accordance with the article 79 of the Banrisul´s Bylaws, which establishes the payment of Interest on Equity and states that it be credited to the minimum obligatory dividend, the adoption of the policy of Payment of Interest on Equity and Divididend before the end of every quarter. From this date on, payments are credited to the Shareholders until the last working day of the respective quarter.

Banrisul distributes Interest on Equity on a quarterly basis, on or beforeuntil the last business day of each quarter.

In addition to the minimum required of 25% (twenty five percent) as additional distributions of dividend have been made:

2007: 10% (ten percent) additional dividend;
2008: 15% (fifteen percent) additional dividend;
2009: 15% (fifteen percent) additional dividend;
2010: 15% (fifteen percent) additional dividend;
2011: 15% (fifteen percent) additional dividend.

Further information is available in the Minute of the last ASM/ESM, ‘Corporate Governance’/ASM/ESM.

5.5 How can shareholders receive their dividends and/or interest on equity?

Dividends and Iinterest on Equity are paid in the following ways:

  • Shares held in custody at BM&FBovespa: Credit in the current account registered in the Stock Broker;
  • Shares held in custody at Banrisul, Banrisul accountholder: Credit in the Banrisul current account;
  • Shares held in custody at Banrisul, Banrisul non-accountholder: Withdrawal of cash at any Banrisul branch;

6 SHAREHOLDERS’ MEETINGS

6.1 What are Annual Shareholders Meetings (ASM)?

These are meetings held to take decisions, mandatorily called by the executive board to scrutinize the results, as well as read, discuss and vote on the executive board’s reports and also elect the fiscal council. These meetings should be held within four months after the end of the fiscal year. All shareholders are entitled to participate but only common shareholders have the right to deliberate on the agenda.

The meeting date will be publicly announced. Moreover, all shareholders and other individuals and legal entities that are not shareholders, who have registered with the Investor Relations department’s mailing list, will be informed. Click here to register and stay informed about the latest notice to the market, as well as corporate events over the Banrisul.

6.2 What are Extraordinary Shareholders Meetings (ESM)?

The Extraordinary General Meeting is called anytime to deliberate on exceptional matters, such as: amendment to the Bylaws, removal of executive officers and fiscal council members, suspension of the exercise of shareholders’ rights, changes to the mandatory dividend, among others.

The Extraordinary General Meeting may be held on the same date as the Annual General Meeting.

The meeting date will be publicly announced. Moreover, all shareholders and other individuals and legal entities that are not shareholders, who have registered with the Investor Relations department’s mailing list, will be informed.

6.3 What were the main resolutions of the general meeting held on 04/30/2007?

The main resolutions were:

  • Approval of the financial statements of the year ended 12/31/2006;
  • Approval of the allocation of the net income from the year ended 12/31/2006;
  • Election of members of the Board of Directors;
  • Election of Fiscal Council members;
  • Fixing of compensation of the Executive Board, Board of Directors and Fiscal Council members;
  • Approval of the creation of and stipulation of the rights of preferred shares
  • Approval of the capital increase through incorporation of the Income Reserve amounting to three hundred thirty-four million Reais (R$334,000,000.00).
  • Approval of the issue of bonus shares in the ratio of one class A preferred share for four shares held, irrespective of the type;
  • Approval of the amendments to the Bylaws.

6.4 What were the main resolutions of the general meeting held on 06/01/2007?

The main resolutions were:

  • Approval of the grouping of shares at the ratio of 150 shares for one (1) share of the respective type and class;
  • Approval of amendment to the Bylaws to adapt to the resolutions taken and the corporate governance laws.

6.5 What were the main resolutions of the general meeting held on 07/02/2007?

The main resolutions were:

  • Amendment of articles 71, 72 and 73 of the Bylaws relating to the allocation of net income and distribution of dividends;
  • Amendment of Article 63 of the Bylaws, including the People Management Committee.

7 SHAREHOLDING POSITION

7.1 What is the procedure to obtain the extract with my equity position?

All information relating to Banrisul shares may be obtained from the Bank’s branches or from the Investor Relations Department. Note that personal information such as balance and financial operations will not be provided over phone.

The Bank sends the updated statement of shareholding to the residence address registered in its system, whenever there is any change in the shareholding position. If you did not receive your statement, visit any Banrisul branch with the following documents, to update your records: identity document, CPF, current proof of residence (water bill - except DMAE -, electricity or fixed telephone bill or vehicle registration certificate - CRVA).

Note also that there may be cash earnings pending receipt, which may be withdrawn by providing due identification to any Bank employee, who will issue a notice of receipt.

Contact the Investor Relations Unit:

Address: Rua Capitão Montanha, nº 177 - Centro
Porto Alegre - Rio Grande do Sul
90010-040
Phone: +55 51 3215-3232
Fax: +55 51 3215-3200
www.banrisul.com.br/ri

E-mail: ri@banrisul-ri.com.br

7.2 What is the procedure for obtaining a statement of another shareholder’s shareholding?

Information about another shareholder may be requested through a notarized power of attorney specifically related to Banrisul stock, granting the powers pertaining to the request.

7.3 How often are statements of shareholding dispatched?

Banrisul sends statements to the shareholders’ residence address available in its records whenever there is any activity in their shareholding.

7.4 Where can I find the Minutes relating to shareholdings?

All the acts related to the shareholding are recorded in the minutes of the Meeting of the Board of Directors of Banrisul, duly published, and can be accessed at the Banrisul Investor Relations and Capital Markets website (www.banrisul.com.br/ri), in ‘Corporate Governance’/Minutes of Meetings.

7.5 What is the procedure to access the Home Broker Service?

You should be registered with a brokerage listed in the BM&FBovespa. We suggest Banrisul Corretora (http://www.banrisulcorretora.com.br/).

8 INVESTOR RELATIONS

8.1 When and why was Banrisul’s Investor Relations, Department created?

The Investor Relations, Department, which then reported to the CFO & IRO, was created on 08/02/2007 to manage the information provided to the shareholders of Banrisul, comply with the requirements of Level 1 Corporate Governance of the São Paulo Stock Exchange as well as legal and market requirements to aid in the Bank’s capitalization and leveraging processes. In 2011, the Investor Relations Department became the Investor Relations, Capital Markets and Governance Department, (and just Investors Relations starting from 2015), now reporting to the Chief Financial and Investor Relations Officer, while expanding its structure and acquiring greater autonomy and speed in the disclosure of information.

8.2 What are the main functions of the Investor Relations Department?

The main functions of this Unit are: to communicate information about the company to its stakeholders and bring the company the necessary return, to comply with legal requirements, to help reduce the cost of capital, maximize value for shareholders, and analyze the best options in terms of sustainability. The result of this work is the improvement of internal practices and better response to market demands.

8.3 How do I contact the Department of Investor Relations?

Address:
Rua Capitão Montanha, nº 177 - Centro
Porto Alegre - Rio Grande do Sul
90010-040
Phone: +55 51 3215-3232
Fax: +55 51 3215-3200

Website:
www.banrisul.com.br/ri

E-mail:
ri@banrisul-ri.com.br